Services
Short sale desk services for production agents
Processing, intake, lender communication, document review, and AI-powered tracking — one desk for your distressed files.
Short sale processing
End-to-end desk support from intake through lender review, negotiation support, and closing coordination.
Agent file intake
Same-day triage, pathway mapping, and a clear list of what is missing before the file stalls.
Lender communication
Templated requests, encrypted correspondence, and follow-up so lender deadlines do not get missed.
Document review
Hardship packages, net sheets, and seller docs indexed and reconciled before they hit the lender portal.
AI-powered tracking
Milestone rails, SLA visibility, and AI signals that surface the next best action on every file.
Platform preview
Your Short Sale Command Center
See every file, task, document request, lender update, and AI signal in one place.
AIShortSale · Production
| Property | Lender | Stage | SLA | Signals |
|---|---|---|---|---|
| 1842 Harbor View Ln | Wells Fargo | In review | 2d | AI |
| 920 Ridgecrest Dr | Chase | Valuation | 5d | — |
| 44 Maple Ave Unit 3 | Mr. Cooper | Docs out | 1d | AI |
Next best actions
- Request updated paystubs (Harbor View)
- Approve net sheet revision (Ridgecrest)
- Schedule BPO follow-up (Maple Ave)
Document requests
- Hardship letterDue Thu
- HOA estoppelSent
- Bank statements (90d)Waiting
AI alerts
- New Lender portal message — Wells Fargo (Harbor View)
- Variance on net sheet > 2% — analyst reviewing
- Suggested response drafted for paystub request
Lender status
- Wells FargoLive review
- ChaseBPO ordered
- Mr. CooperAwaiting docs
Team activity
- Desk staged lender package v3
- You approved net sheet
- AI indexed 12 new pages